Woman's Cream Faux Fur Hooded Coat with Cable Knit Texture & Metal Buttons

🧵 1. How should I care for lace and delicate fabrics?

🌿 Delicate lace and fine fabrics require gentle handling. We recommend hand washing in cold water or professional dry cleaning to preserve their texture and longevity.

💎 2. How do I care for sequined or beaded garments?

✨ Avoid machine washing. Spot clean gently, and for a thorough cleaning, entrust your piece to a professional dry cleaner familiar with luxury garments.

🧥 3. How should I maintain leather and suede pieces?

🛡️ Wipe gently with a soft, damp cloth. Use specialized leather care products and store in a cool, dry place. Avoid direct sunlight or high humidity.

🌀 4. Can I iron or steam my garments?

💨 Steaming is preferred for delicate fabrics. If ironing, always use a low-heat setting and place a protective cloth between the iron and the garment.

🌟 5. How do I keep my garments looking new over time?

🎯 Wash inside out, use mild detergents, air-dry, and store garments properly. Minimal handling preserves fit, color, and embellishments.

🧪 6. Are your fabrics sustainable or eco-friendly?

🌱 We prioritize premium materials that are responsibly sourced, blending luxury with sustainability whenever possible.

🧵 7. Will the fabric stretch or shrink?

⚖️ Our fabrics are engineered for comfort and resilience. Follow our care instructions to maintain the intended fit and structure.

🧶 8. Are sequins and embellishments securely attached?

💎 Yes, all embellishments are meticulously hand-finished. Minor adjustments over time can be addressed by our care team.

📏 9. How do I choose the right size?

📐 Refer to our detailed size guide. For expert assistance, our style advisors are available to ensure your perfect fit.

🧍 10. Do your garments run true to size?

✅ Most styles are true to standard sizing, but certain designs (e.g., tailored jackets or fitted dresses) may require careful measurement. Contact us for personalized guidance.

🚚 11. How long will delivery take?

⏱️ Standard international delivery typically takes 5–12 business days, depending on your location. Express options are available at checkout.

📦 12. Do you offer tracking?

🔍 Yes, every order is tracked from our atelier to your doorstep. You’ll receive real-time updates until delivery is complete.

⚠️ 13. What if my package is delayed or lost?

🤝 Our customer care team will assist promptly to resolve any delivery issues, ensuring your experience remains seamless.

🤝 16. How can I get personal styling advice?

💬 Our style advisors are available via chat, email, or video appointment to guide you on fit, fabric, and styling tips.

📧 17. How do I contact customer support?

📞 You can reach us via email, phone, or live chat. We pride ourselves on prompt, personalized service.

🌟 18. Do you offer garment care advice post-purchase?

🪡 Absolutely. Our care specialists are happy to provide tailored guidance for maintaining the longevity and elegance of your designer pieces.